PRIVACY POLICY

 
 

Last Modified: May 31, 2020

Introduction

GotCHA LLC ("Company" or "We") respects your privacy and is committed to protecting it through our compliance with this policy.

This policy describes the types of information we may collect from you or that you may provide when you visit https://www.gotcha.care/ (our "Website") or use our Website as a community partner ("Partner"), and our practices for collecting, using, maintaining, protecting, and disclosing that information.

This policy applies to information we collect:

  • On this Website.

  • In email, text, and other electronic messages between you and this Website.

It does not apply to information collected by:

  • Us offline or through any other means; or

  • Any Partner or third party (including our affiliates), including through any application, communication or content (including advertising) that may link to or be accessible from or on the Website.

Please read this policy carefully to understand our policies and practices regarding your information and how we will treat it. If you do not agree with our policies and practices, your choice is not to use our Website. By accessing or using this Website, you agree to this privacy policy. This policy may change from time to time (see Changes to Our Privacy Policy). Your continued use of this Website after we make changes is deemed to be acceptance of those changes, so please check the policy periodically for updates.

Children Under the Age of 18

Our Website is not intended for children under 18 years of age. No one under age 18 should provide any information through the Website. We do not knowingly collect personal information from children under 18. If you are under 18, do not use or provide any information on this Website or provide any information about yourself to us, including your name, address, telephone number, or email address. If we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at info@gotcha.care.

Information We Collect About You and How We Collect It

We collect several types of information from and about users of our Website and/or our Partners, including:

  • Information by which our Partners may be identified, such as the organization's name, postal address, e-mail address and telephone number, as well as a representative's name, e-mail address, and telephone number ("Partner Information");

  • Information by which users of the Website may be identified, such as a user's name, e-mail address, and phone number;

  • Information about, but that does not personally identity, users and Partners; and/or

  • Information about the internet connection and equipment users and Partners use to access our Website, as well as usage details.

We collect this information:

  • Directly from you when you provide it to us.

  • Automatically as you navigate through the site. Information collected automatically may include usage details, IP addresses, and information collected through cookies and other tracking technologies. We do not automatically collect personal information.

We do not control our Partners' collection or use of your personal information.

Information You Provide to Us

The information we collect on or through our Website may include:

  • Partner Information.

  • Information we ask you for when you report a problem with our Website.

  • Records and copies of your correspondence (including email addresses), if you contact us.

Information We Collect Through Automatic Data Collection Technologies

As you navigate through and interact with our Website, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions, and patterns, including:

  • Details of your visits to our Website, including traffic data, location data, logs, and other communication data and the resources that you access and use on the Website.

  • Information about your computer and internet connection, including your IP address, operating system, and browser type.

The information we collect automatically is only statistical data and does not include personal information. It helps us to improve our Website and to deliver a better and more personalized service, including by enabling us to estimate our audience size and usage patterns.

The technologies we use for this automatic data collection may include:

  • Cookies (or browser cookies). A cookie is a small file placed on the hard drive of your computer. You may refuse to accept browser cookies by activating the appropriate setting on your browser. However, if you select this setting you may be unable to access certain parts of our Website. Unless you have adjusted your browser setting so that it will refuse cookies, our system will issue cookies when you direct your browser to our Website.

  • Flash Cookies. Certain features of our Website may use local stored objects (or Flash cookies) to collect and store information about your navigation to, from, and on our Website. Flash cookies are not managed by the same browser settings as are used for browser cookies. For information about managing your privacy and security settings for Flash cookies, see Choices About How We Use and Disclose Your Information.

  • Web Beacons. Pages of our the Website may contain small electronic files known as web beacons (also referred to as clear gifs, pixel tags, and single-pixel gifs) that permit the Company, for example, to count users who have visited those pages and for other related website statistics (for example, recording the popularity of certain website content and verifying system and server integrity).

How We Use Your Information

We use information that we collect from our Partners:

  • To select and communicate with Partners. 

  • To present and maintain a donation request list.

  • To fulfill any other purpose for which it is provided.

  • In any other way we may describe when you provide the information.

  • For any other purpose with your consent.

We use personal information that we collect from Website users:

  • Strictly for communication purposes when a user contacts the Company through an e-mail or other electronic message. We do not sell or otherwise collect personal information from Website users.

We use information and data that is automatically collected from Partners and Website users to improve our Website and its contents.

Disclosure of Your Information

We may disclose aggregated information about our users and Partners that does not identify any individual or organization without restriction.

We may disclose personal information that we collect or you provide as described in this privacy policy:

  • To contractors, service providers, and other third parties we use to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.

  • To a buyer or other successor in the event of a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the Company's assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which personal information held by the Company about our Website users and Partners is among the assets transferred.

  • For any other purpose disclosed by us when you provide the information.

  • With your consent.

We may also disclose your personal information:

Choices About How We Use and Disclose Your Information

We strive to provide you with choices regarding the personal information you provide to us. The Company does not collect personal information from Website users unless voluntarily provided to the Company through an electronic communication. Regarding automatically collected information, you can set your browser to refuse all or some browser cookies, or to alert you when cookies are being sent. To learn how you can manage your Flash cookie settings, visit the Flash player settings page on Adobe's website. If you disable or refuse cookies, please note that some parts of the Website may then be inaccessible or not function properly.

Accessing and Correcting Your Information

Partners can update any information submitted through a Partner application by emailing the Company at info@gotcha.care and requesting to correct, modify or delete any such information.

We may not accommodate a request to change information if we believe the change would violate any law or legal requirement or cause the information to be incorrect.

Data Security

We have implemented measures designed to secure your personal information from accidental loss and from unauthorized access, use, alteration, and disclosure. 

The safety and security of your information also depends on you. For Partners, where we have provided (or you have chosen) a password for access to certain parts of our Website, you are responsible for keeping the password confidential. We ask you not to share your password with anyone. 

Unfortunately, the transmission of information via the internet is not completely secure. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our Website or by any e-mail communication. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the Website.

Changes to Our Privacy Policy

It is our policy to post any changes we make to our privacy policy on this page. If we make material changes to how we treat our users' personal information, we will notify you through a notice on the Website home page. The date the privacy policy was last revised is identified at the top of the page. You are responsible for periodically visiting our Website and this privacy policy to check for any changes.

Contact Information

To ask questions or comment about this privacy policy and our privacy practices, contact us at:

gotCHA LLC 4901 Virginia Avenue, Chattanooga, TN 37409; info@gotcha.care